Payment Policy – Mariajeunet

At Mariajeunet, we want every gift-shopping experience to be simple, dependable, and secure. This policy explains how payments are handled when you purchase holiday gifts, festive decorations, and other thoughtfully selected items from our store.

The payment methods available to you will be displayed during checkout. Availability may vary according to your location, order value, selected currency, and the services supported by our payment partners.

1. Accepted Payment Methods

Depending on your region and checkout eligibility, supported payment options may include major credit cards, debit cards, and other electronic payment services.

Please refer to the payment options displayed at checkout for the methods available for your specific order. Before completing your purchase, make sure your chosen payment method is valid, active, and authorized for online transactions.

2. Card Payment Information

When paying by credit or debit card, you may be asked to provide information such as:

• Cardholder's name

• Card number

• Expiration date

• Card security code

• Billing address

Please verify that all information is accurate and consistent with the records held by your card issuer. Incorrect details or mismatches may result in a declined transaction or additional verification.

3. Protecting Your Payment Information

Your payment security is important to us. Mariajeunet uses supported checkout and payment-processing services to facilitate transactions and help safeguard sensitive payment information.

Payment details are processed through the relevant payment systems in accordance with their applicable security procedures.

Mariajeunet will never ask you to send your complete card details through email, social media, or unofficial communication channels. For your protection, enter payment information only through the official checkout page at www.mariajeunet.com.

4. Payment Authorization and Processing

After you submit an order, your bank, card issuer, or payment provider may review the transaction to confirm that the payment method is valid, sufficient funds or credit are available, and the transaction meets its authorization requirements.

Depending on the payment service, you may see a pending transaction or temporary authorization on your account before the payment is finalized.

Authorization, collection, and settlement times vary by payment method and financial institution. Any temporary hold is managed according to the relevant provider's procedures.

5. Order Confirmation

Once your order has been submitted successfully and the payment has been accepted, an order confirmation will generally be sent to the email address you entered at checkout.

Please review your confirmation carefully, especially the following details:

• Name and contact information

• Shipping address

• Products and selected options

• Order quantities

• Order number and payment status, where available

If you cannot find your confirmation, check your spam, junk, and promotions folders. If it is still missing, contact our customer service team for assistance.

6. Declined or Unsuccessful Transactions

A payment may not go through for a number of reasons, including:

• Incorrect card or billing information

• Insufficient funds or available credit

• An expired card or inactive payment method

• Restrictions on online or international purchases

• Transaction limits imposed by a bank

• Additional identity verification requirements

• Security controls or suspected fraud

• Temporary technical interruptions

If your transaction fails, check your details and follow any instructions provided by your payment service. You may also contact your bank or payment provider to ask why the transaction was declined.

Please avoid repeatedly submitting payments if you are unsure whether an earlier attempt was completed.

7. Currency Conversion and Bank Charges

The currency shown during shopping or checkout depends on the currency settings available for your session and region.

If your payment account uses a different currency, your financial institution or payment provider may convert the purchase amount. The final amount shown on your statement may therefore differ from the displayed order total because of exchange-rate changes or additional fees.

International transaction charges, currency-conversion fees, and other charges imposed by your bank or payment provider are determined by those institutions. Mariajeunet does not control such third-party fees.

8. International Purchases

Customers shopping from outside the country associated with their billing address should confirm that their payment method supports international online transactions.

Some banks and payment services may apply additional security checks or restrict cross-border purchases. If your payment is declined, please contact your provider to confirm whether any limitations or verification requirements apply.

9. Additional Security Checks

To help maintain a safe shopping environment, certain orders may require further review before fulfillment.

Mariajeunet may request confirmation of relevant order information when reasonably necessary to assess a potential payment or security concern. If the requested verification cannot be completed, processing may be delayed or the order may be canceled.

For your safety, never disclose your account password, PIN, complete card number, or full card security code in an email or customer-service message.

10. Duplicate Transactions

If your bank statement shows multiple entries associated with one order, one of them may be a pending authorization rather than a completed payment.

Pending authorizations are handled by your bank or payment provider, and the time required for their release depends on that institution's procedures.

If multiple completed charges appear for the same purchase, please contact us with your order number and the relevant transaction dates and amounts. We will review the information and help determine the appropriate next steps.

Do not include complete payment credentials or other sensitive financial information in your inquiry.

11. Canceled Orders and Pending Payments

If an order is canceled before a payment is fully collected, a temporary authorization may continue to appear on your account for a limited period.

The release of that authorization is generally handled by your bank or payment provider. Processing times vary, so the pending amount may not disappear immediately after cancellation.

If a completed payment needs to be refunded, the applicable refund process and timing will depend on the circumstances of the order and the payment provider's procedures.

12. Transaction Review and Fraud Prevention

Mariajeunet may review transactions that appear unusual, incomplete, unauthorized, or potentially fraudulent.

Where appropriate, we reserve the right to delay fulfillment, request additional verification, or cancel an order in accordance with applicable policies and legal requirements.

These precautions help protect customers, payment information, and the integrity of our holiday gift-shopping service.

13. Changes to Available Payment Services

Payment options may change as a result of updates to our payment partners, regional availability, technical requirements, or checkout services.

The methods displayed on the checkout page at the time of purchase are the best reference for determining which payment options are currently supported for your order.

14. Contact Us About Payment Questions

If you need help with a payment, a transaction status, or an order confirmation, our customer service team is available to assist you.

Customer Service Email: service@mariajeunet.com

Official Website: www.mariajeunet.com

To help us review your inquiry, please include the relevant information when available:

• Your name

• Your order number

• The email address used at checkout

• The transaction date and amount, if applicable

• A brief description of the issue

For security reasons, do not send your full card number, PIN, account password, or complete card security code.

Our team will review your request and provide guidance based on the information available.

Thank you for shopping with Mariajeunet. Whether you are choosing a thoughtful holiday surprise, preparing for a seasonal celebration, or finding a gift for someone special, we aim to make every purchase a reassuring and convenient experience.