Privacy Policy – Mariajeunet

1. Introduction

At Mariajeunet, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, create an account, purchase gifts or other products, contact customer support, subscribe to our communications, or otherwise interact with our services.

In this policy, “Mariajeunet,” “we,” “us,” and “our” refer to Mariajeunet. “You” and “your” refer to anyone who visits our website, places an order, or uses our services.

By accessing or using our website, you acknowledge the practices described in this policy. If applicable law requires consent for specific data collection or processing activities, we will request that consent where necessary.

2. Information We Collect

The information we collect varies depending on how you use our website and services.

Personal and Contact Information

When you place an order, create an account, contact us, or otherwise interact with Mariajeunet, we may collect information such as:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Country or region

• Postal or ZIP code

Order and Transaction Information

To manage purchases and provide customer service, we may maintain records containing:

• Order number or reference

• Items purchased

• Product selections, including colors or sizes where applicable

• Quantity ordered

• Total purchase amount

• Selected delivery method

• Shipping and tracking updates

• Return and refund records

• Order date

• Payment status

Payment Information

Payments made through our website are generally processed by third-party payment providers.

Depending on the payment method you select, these providers may collect payment card details, billing information, transaction authorization data, or payment account identifiers.

For your security, Mariajeunet does not ask you to send complete payment card numbers, PINs, passwords, or full card security codes through email.

We may receive limited payment-related details from our payment partners, such as transaction references, payment method type, confirmation of payment, and information about refunds or disputes.

3. Account Information

If you create an account with Mariajeunet, we may collect and maintain information associated with your account, including your name, email address, saved delivery information, preferences, order history, and account activity.

You are responsible for maintaining the confidentiality of your login credentials and taking reasonable steps to protect your account.

Please notify us promptly if you believe your account has been accessed or used without authorization.

4. Information Collected Automatically

When you browse our website, certain technical and behavioral information may be collected automatically through cookies, tracking pixels, server logs, analytics services, and similar technologies.

Depending on your device and browsing activity, this information may include:

• IP address

• Browser type and device information

• Operating system

• Approximate location

• Language preferences

• Referring website

• Pages viewed

• Time spent on individual pages

• Links, buttons, and other website elements selected

• Shopping cart activity

• Checkout interactions

• Session identifiers

• General browsing and usage patterns

We use this information to maintain website functionality, evaluate performance, improve navigation, understand customer interests, enhance security, and create a better shopping experience.

5. Cookies and Similar Technologies

Mariajeunet may use cookies and related technologies to support, operate, and improve our online store.

Cookies are small files stored on your browser or device that allow a website to recognize a session and remember certain preferences or activities.

Depending on their purpose, these technologies may help us:

• Remember products added to your shopping cart

• Store selected website preferences

• Support account access and checkout

• Maintain website security

• Measure website traffic

• Evaluate technical performance

• Improve browsing and navigation

• Understand interest in gift collections and other products

• Measure advertising performance

• Personalize content or promotional messages where permitted

Some cookies are necessary for essential website functions, while others may be optional under applicable privacy laws.

Where required, we will provide appropriate tools for managing your cookie preferences.

You may also manage or delete cookies through your browser settings. Disabling certain cookies may affect shopping cart functionality, checkout, account access, or other website features.

6. How We Use Personal Information

Mariajeunet may use personal information for business operations, customer service, security, and other lawful purposes, including to:

• Accept and fulfill orders

• Coordinate payment processing

• Send purchase confirmations

• Arrange shipping and delivery

• Provide order tracking information

• Process returns and refunds

• Respond to customer questions

• Communicate about purchases and services

• Maintain customer accounts

• Detect and prevent fraud

• Protect our website and systems

• Handle payment disputes

• Improve our products and services

• Maintain and troubleshoot website functionality

• Analyze traffic and customer interactions

• Understand shopping preferences

• Maintain business and financial records

• Meet legal and regulatory requirements

• Enforce our Terms of Service

• Send promotional communications where legally permitted

If we intend to use personal information for a materially different purpose, we will provide appropriate notice or obtain consent when required by applicable law.

7. Order Processing and Fulfillment

When you purchase products from Mariajeunet, we use the relevant information to process your transaction and arrange delivery.

These activities may include verifying order details, confirming payment, preparing items for shipment, coordinating with delivery providers, sending order confirmations and tracking updates, managing returns, and responding to purchase-related inquiries.

We may share the information needed to complete these activities with service providers involved in payment processing, order fulfillment, delivery, and customer support.

8. Customer Service Communications

When you contact our support team, we may collect information necessary to understand your request and provide assistance.

This information may include your name, email address, order number, tracking details, purchase records, photographs or videos you voluntarily provide, previous communications, and details of the issue you report.

We may retain customer service correspondence when reasonably necessary to resolve inquiries, manage complaints, address disputes, improve support services, prevent fraud, or maintain business records.

9. Marketing and Promotional Messages

Where permitted by law, Mariajeunet may send promotional communications about new gift ideas, seasonal collections, festive decorations, special offers, discounts, and store announcements.

If applicable law requires prior consent, we will obtain the necessary permission before sending such communications.

You can unsubscribe from marketing emails through the unsubscribe link included in the message, where available. You may also contact us to request that promotional communications cease.

Opting out of marketing messages will not prevent us from sending essential service communications, such as order confirmations, delivery notifications, payment updates, responses to customer inquiries, and important account security notices.

10. When We Disclose Personal Information

Mariajeunet does not disclose personal information without a business or legal reason. We may share relevant information with third parties when reasonably necessary to operate our store, provide requested services, protect our business, or comply with legal obligations.

These third parties may include:

• Payment processors

• Shipping carriers and delivery companies

• Logistics and order fulfillment providers

• Warehousing partners

• Website hosting providers

• Ecommerce platform operators

• Email service providers

• Customer service platforms

• Fraud prevention services

• Website analytics providers

• Advertising and marketing partners

• Information technology providers

• Legal, accounting, and other professional advisers

Depending on their role, these parties may process information on our behalf or handle it under their own applicable legal responsibilities.

Where required, we take reasonable measures to help ensure that personal information is handled in accordance with applicable privacy laws.

11. Third-Party Payment Services

Payments made through Mariajeunet may be processed by independent payment service providers.

These providers handle payment information under their own privacy policies, security practices, and contractual or legal obligations.

We recommend reviewing the privacy information provided by the payment service you choose.

Mariajeunet may receive limited transaction information, including whether a payment has been authorized, completed, declined, refunded, or disputed.

12. Shipping and Fulfillment Providers

To prepare and deliver your purchases, we may share relevant information with shipping carriers, logistics companies, fulfillment centers, customs service providers, and local delivery partners.

Depending on the delivery service, the information shared may include your name, shipping address, telephone number, email address where necessary, order reference, and parcel details.

This information is provided for purposes related to preparing, transporting, tracking, and delivering your order.

13. Analytics and Website Performance

Mariajeunet may use analytics tools and related technologies to understand how visitors interact with our website and identify opportunities to improve our services.

These tools may provide insights into visitor numbers, popular pages, product interest, shopping patterns, device usage, navigation behavior, conversion activity, and technical performance.

We use these insights to improve website usability, product presentation, store operations, and the overall customer experience.

Where applicable law requires consent, non-essential analytics technologies will be used only after the necessary consent has been obtained.

14. Advertising and Marketing Technologies

We may work with advertising platforms and marketing service providers to evaluate advertising campaigns and present relevant promotional content.

Depending on your choices and applicable law, these technologies may process information about website visits, product views, shopping cart activity, advertising interactions, browser characteristics, and device information.

Where consent or another specific legal requirement applies to targeted advertising or related processing, we will follow the relevant requirements before engaging in those activities.

15. Fraud Prevention and Website Security

We may use personal, technical, and transaction information to identify, investigate, and prevent fraudulent transactions, unauthorized account access, suspicious purchases, payment abuse, misuse of chargebacks, cyberattacks, and other unlawful or harmful activities.

Where reasonably necessary and legally permitted, we may share relevant information with payment providers, fraud prevention companies, financial institutions, or law enforcement authorities to protect customers, our services, and our business.

16. Legal and Regulatory Disclosures

We may retain, use, or disclose personal information when reasonably necessary to comply with applicable law, respond to valid legal requests, comply with court orders, cooperate with regulatory authorities, protect our legal rights, enforce agreements, investigate suspected misconduct, or safeguard our customers and business.

Any such disclosure will be limited to what is reasonably necessary and legally permitted in the circumstances.

17. Legal Bases for Processing

Where applicable privacy laws require a lawful basis for processing personal information, Mariajeunet may rely on one or more of the following grounds.

Contractual Necessity

We may process information to fulfill a contract with you or take steps requested before entering into a contract. This may include processing payments, fulfilling orders, arranging delivery, handling returns, and providing customer support.

Legitimate Interests

We may process information for legitimate business purposes, such as improving our website, maintaining appropriate records, preventing fraud, protecting our systems, and evaluating service performance, provided that such processing is permitted by applicable law and respects relevant privacy rights.

Consent

For activities that require your permission, including certain promotional communications, advertising practices, or optional cookies, we may rely on your consent.

Where applicable law provides this right, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Legal Obligations

We may process personal information when necessary to comply with tax, accounting, consumer protection, regulatory, or other legal obligations.

18. International Transfers of Information

Mariajeunet and the service providers we work with may operate in different countries. Consequently, your personal information may be transferred to, stored in, or processed in a country other than the one where you live.

Privacy laws and protections may differ between countries.

Where applicable law requires safeguards for international transfers, we will take appropriate measures intended to protect personal information during the transfer and subsequent processing.

19. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

The applicable retention period depends on the nature of the information and the reason it was collected.

For example, information may be retained to fulfill orders, maintain purchase histories, administer returns, respond to complaints, investigate fraud, satisfy tax and accounting requirements, establish or defend legal claims, and meet other legal obligations.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it in accordance with applicable requirements.

20. Data Security

Mariajeunet uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

Nevertheless, no method of transmitting information over the internet or storing electronic data can guarantee complete security. We therefore cannot guarantee that personal information will be protected against every possible security incident.

You can help safeguard your information by using strong passwords, keeping your account credentials confidential, and avoiding the transmission of sensitive information through unsecured communication channels.

21. Your Privacy Rights and Choices

Depending on your location and the privacy laws that apply, you may have the right to:

• Request access to personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request deletion of eligible personal information

• Request restrictions on certain processing activities

• Object to particular uses of your information

• Withdraw consent when processing is based on consent

• Obtain a copy of certain personal information

• Exercise applicable data portability rights

• Unsubscribe from promotional communications

• Opt out of certain targeted advertising or related processing

• Submit a complaint to an appropriate privacy regulator

These rights may be subject to legal conditions, exceptions, and limitations.

To protect your information, we may need to verify your identity before fulfilling certain requests.

22. Requests for Access or Correction

If you believe that personal information associated with your account or order is inaccurate, you may contact us to request a correction.

Depending on the nature of your request, we may ask you to provide reasonable information to verify your identity and protect your account before making changes or providing access to personal information.

23. Requests for Deletion

Where applicable law gives you the right to request deletion of personal information, you may contact Mariajeunet to submit a request.

Certain information may need to be retained when reasonably necessary to complete transactions, prevent fraud, resolve disputes, comply with legal obligations, maintain financial records, or establish, exercise, or defend legal claims.

We will review and respond to deletion requests in accordance with applicable privacy requirements.

24. Managing Marketing Preferences

You may opt out of promotional emails by selecting the unsubscribe option included in marketing messages, where available.

You may also contact our customer service team to request that your email address be removed from promotional mailing lists.

Please allow a reasonable period for your preferences to be applied.

We may continue to send communications necessary for order fulfillment, transaction administration, customer service, or account security where appropriate.

25. Additional Rights for U.S. Residents

Depending on your state of residence and the applicable privacy laws, you may have additional rights concerning your personal information.

These rights may include requesting access to, correction of, or deletion of personal information; obtaining details about categories of information collected or disclosed; and opting out of certain targeted advertising, profiling, or data-sharing activities.

Where applicable, Mariajeunet will handle these requests in accordance with the relevant legal requirements.

We will not unlawfully discriminate against you for exercising privacy rights granted under applicable law.

26. Rights in the EEA, United Kingdom, and Other Regions

Where privacy laws such as the EU General Data Protection Regulation (GDPR), the UK GDPR, or similar legislation apply, you may have additional rights.

Depending on the circumstances, these rights may include access, rectification, erasure, restriction of processing, objection, data portability, withdrawal of consent, and the right to lodge a complaint with the relevant supervisory authority.

The availability and scope of these rights depend on the applicable legislation and the circumstances of your request.

27. Do Not Track Signals

Some web browsers allow users to send a “Do Not Track” signal to indicate a preference regarding online tracking.

Because there is no universally adopted technical standard covering all Do Not Track signals, our website may not automatically respond to every such signal.

Where applicable law requires particular privacy controls or opt-out mechanisms, we will provide them as required.

28. Children's Privacy

Mariajeunet's website is intended for general ecommerce use and is not designed to knowingly collect personal information from children below the minimum age established by applicable law.

We do not knowingly solicit personal information from children for independent account registration or purchases where parental or other authorization is required by law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action where necessary.

29. Third-Party Websites and Services

Our website may contain links to external websites, applications, social media platforms, payment services, or other third-party resources.

These services may collect and process personal information according to their own privacy policies and practices, which may differ from ours.

Mariajeunet does not control and is not responsible for the privacy practices, content, or security of external services that we do not operate.

We encourage you to review the applicable privacy notices before providing personal information to any third party.

30. Social Media Communications

If you interact with Mariajeunet through social media, the relevant platform may collect information about your activity under its own privacy policy.

Content or personal information you choose to publish publicly may be visible to other users.

Please review the privacy settings and policies of the social media platform before sharing personal details through those channels.

31. Business Transactions and Transfers

If Mariajeunet is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

Any successor or acquiring entity that receives personal information will be required to handle it in accordance with applicable legal obligations.

32. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, gift collections, business operations, technology, security practices, or applicable legal requirements.

The most recent version will be published on our official website at www.mariajeunet.com.

Where required by law, we will provide additional notice of significant changes.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect personal information.

33. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like more information about how we handle personal information, please contact the Mariajeunet customer service team.

Official Website: www.mariajeunet.com

Customer Service Email: service@mariajeunet.com

When submitting a privacy request, please describe the information or action involved. We may ask for reasonable details to verify your identity before responding to requests concerning access, correction, deletion, or other privacy rights.

For your security, please do not send passwords, complete payment card numbers, PINs, or full card security codes by email.

Thank you for choosing Mariajeunet. We appreciate your trust and are committed to treating your personal information with care and responsibility.