Terms of Service
Terms of Service – Mariajeunet
1. About These Terms
Welcome to Mariajeunet, your destination for thoughtful gifts, seasonal finds, festive decorations, and items that help make special occasions memorable.
These Terms of Service ("Terms") govern your access to and use of www.mariajeunet.com, including browsing, account features, product purchases, and other services made available through our website.
Throughout these Terms, "Mariajeunet," "we," "us," and "our" refer to Mariajeunet, while "you" and "your" refer to anyone visiting or using our website.
By visiting our website or placing an order, you acknowledge that you have read and agree to these Terms and any applicable policies referenced herein, including our Privacy Policy, Shipping Policy, Return and Refund Policy, and Payment Policy.
If you do not agree with these conditions, please discontinue use of our website.
2. Eligibility to Use Our Website
You may use our website only if you have the legal capacity to enter into an agreement under the laws applicable to you.
If you have not reached the age of legal majority in your jurisdiction, you may use our services only with the involvement and permission of a parent or legal guardian, where required by law.
You are responsible for ensuring that your use of our website and any purchases you make comply with applicable laws and regulations.
3. Customer Accounts
Certain features may require you to create an account or submit information when placing an order.
You agree to provide accurate, complete, and current information and to update it when necessary.
You are responsible for safeguarding your login credentials and maintaining the security of your account. Please notify us promptly if you believe your account has been accessed or used without authorization.
Mariajeunet may restrict, suspend, or terminate an account when there is reasonable evidence of fraudulent activity, materially inaccurate information, unauthorized use, or a violation of these Terms, subject to applicable law.
4. Product Information, Images, and Presentation
We aim to present our gifts, seasonal products, decorative items, and other merchandise with clear descriptions and representative images.
Product details may include dimensions, materials, colors, features, care instructions, and other relevant specifications. Although we take reasonable steps to maintain accuracy, minor differences may occur because of:
-
Screen settings, display resolution, and device characteristics
-
Photography lighting and image processing
-
Differences between production batches
-
Natural characteristics of certain materials
-
Manufacturing tolerances or manual measurements
-
Packaging or presentation variations
Actual products may differ slightly from their online appearance. Photographs are intended to illustrate the merchandise and should be considered alongside the written description and specifications.
Please review the available product information carefully before completing your purchase, particularly when choosing a gift for a specific occasion.
5. Product Availability
All merchandise is offered subject to availability.
Adding an item to your cart does not reserve it or guarantee that it will remain available until checkout is completed.
Where permitted by law, Mariajeunet may update product listings, discontinue merchandise, modify available options, establish reasonable purchase limits, or restrict sales to certain destinations.
If an item becomes unavailable after you submit an order, we may contact you regarding the affected item and explain the available options, which may include cancellation or a refund where appropriate.
6. Prices, Taxes, and Other Charges
Product prices and any applicable promotional information are displayed on our website.
Prices, product selections, and promotional offers may change from time to time. Unless otherwise required by law, the applicable price for your order will generally be the price presented at checkout when you submit your purchase.
Depending on your location and the terms presented during checkout, additional amounts may apply, including taxes, customs duties, import charges, or other fees.
Any applicable charges will be handled in accordance with the information disclosed at checkout and the laws governing your transaction.
If a material pricing or listing error affects your order, we may contact you to explain the issue and discuss an appropriate resolution, subject to applicable law.
7. Payment Conditions
Orders must be paid for using a payment method available through our checkout system.
By submitting a payment, you confirm that you are authorized to use the selected method and that the payment information you provide is accurate.
Transactions may be subject to authorization, identity verification, fraud screening, or other checks required by the relevant payment provider.
Mariajeunet may delay fulfillment or decline an order if payment cannot be authorized or if there are reasonable grounds to suspect unauthorized or fraudulent activity.
Please refer to our Payment Policy for further information about payment processing, declined transactions, and payment-related inquiries.
8. Placing and Accepting an Order
Submitting an order constitutes a request to purchase the selected merchandise. It does not necessarily mean that the order has been finally accepted or that fulfillment has begun.
You may receive an automated acknowledgment confirming that your order details have been received. Additional processing or payment verification may still be required.
Where legally permitted, we may decline, limit, or cancel an order for legitimate reasons, including:
-
Products becoming unavailable
-
Incorrect pricing or promotional calculations
-
Errors in product information
-
Payment authorization problems
-
Suspected fraud or unauthorized purchases
-
Shipping restrictions
-
Technical errors affecting checkout
-
Violations of these Terms
If a cancellation occurs after payment has been collected, any applicable refund will be handled in accordance with our refund policy and applicable law.
9. Reviewing Your Order
Please check all order details before completing checkout, including the selected products, quantities, product options, recipient information, billing details, and delivery address.
If you discover an error after placing your order, contact us as soon as possible.
We will assess whether a correction is feasible, but changes cannot be guaranteed once an order has entered processing or has been handed over to a shipping carrier.
10. Shipping and Delivery
Shipping arrangements depend on the destination, selected delivery service, carrier operations, and other logistical considerations.
Delivery estimates are provided for guidance unless a specific delivery guarantee has been expressly offered.
Unexpected circumstances, including severe weather, customs inspections, public holidays, transportation interruptions, and inaccurate address information, may affect delivery schedules.
Customers are responsible for providing a complete and deliverable shipping address.
For details about delivery procedures and tracking updates, please consult our Shipping Policy and Order Tracking page.
11. International Orders and Import Requirements
Depending on the destination, international purchases may be subject to customs review, import duties, taxes, documentation requirements, and other local restrictions.
Customers are responsible for complying with applicable requirements imposed on the recipient under the laws of the destination country.
Customs authorities operate independently of Mariajeunet, and we cannot guarantee their processing schedules or decisions.
Please consider any relevant import requirements when ordering gifts intended for delivery across international borders.
12. Returns, Refunds, and Exchanges
Requests involving returns, refunds, or exchanges are governed by our Return and Refund Policy.
Before returning merchandise, review the applicable eligibility requirements, time limits, item-condition standards, exclusions, and return instructions.
Items that do not satisfy the stated requirements may be ineligible for a return or refund, except where applicable law provides otherwise.
Nothing in these Terms is intended to exclude, limit, or waive consumer rights that cannot legally be excluded, limited, or waived.
13. Promotions and Special Offers
Mariajeunet may introduce seasonal campaigns, holiday promotions, discount codes, bundle offers, limited-time deals, and other promotional opportunities.
Each offer may have specific conditions, eligibility requirements, expiration dates, or product exclusions.
Unless the terms of a particular promotion state otherwise:
-
Promotional codes cannot be exchanged for cash.
-
Some offers may not be combined.
-
Discounts may apply only to designated merchandise.
-
Offers may be available for a limited period.
-
Purchase limits or eligibility restrictions may apply.
Where legally permitted, we may correct promotional errors or suspend an offer when necessary because of technical issues, misuse, suspected fraud, or other legitimate reasons.
Any applicable offer-specific terms will be provided with the promotion.
14. Gift Cards, Vouchers, and Store Credit
If gift cards, digital vouchers, or store credit are offered through our website, additional conditions may govern their purchase, redemption, expiration, and use.
Customers are responsible for protecting any associated codes and credentials.
Unless applicable law requires otherwise, these items cannot be exchanged for cash or used outside the conditions specified for the relevant product.
Any expiration, redemption, or balance restrictions will be subject to the applicable offer terms and legal requirements.
15. Website Content and Corrections
We make reasonable efforts to keep our website content accurate and up to date.
Nevertheless, errors or omissions may occasionally occur in product descriptions, prices, promotional details, images, availability information, or other published materials.
Mariajeunet reserves the right to correct errors, update information, and make appropriate adjustments to affected orders where permitted by law.
If a significant error affects a purchase you have already submitted, we may contact you to explain the circumstances and discuss the available options.
16. Website Availability and Changes
We aim to maintain a reliable shopping experience, but uninterrupted website access cannot be guaranteed.
Access may be temporarily unavailable because of maintenance, system updates, technical failures, security measures, or circumstances outside our reasonable control.
We may introduce, modify, suspend, or discontinue website features when reasonably necessary for operational, technical, or security reasons, subject to applicable law.
17. Intellectual Property
Unless otherwise stated, website materials, including the Mariajeunet name, logos, photographs, product images, written descriptions, graphics, videos, promotional designs, page layouts, and other original content, are owned by us, licensed to us, or used with appropriate authorization.
These materials may be protected by copyright, trademark, and other intellectual property laws.
You may browse our website and use its content for personal shopping and other lawful purposes permitted by these Terms.
Without appropriate permission, you may not copy, reproduce, distribute, publish, modify, sell, or commercially exploit protected website content.
Nothing in these Terms grants you ownership of our intellectual property or rights beyond those expressly permitted.
18. Prohibited Conduct
You agree not to misuse our website, interfere with its operation, or use our services for unlawful or unauthorized purposes.
Prohibited activities include:
-
Violating applicable laws or regulations
-
Providing materially false or misleading information
-
Attempting fraudulent purchases or payments
-
Impersonating another person or business
-
Accessing accounts or systems without authorization
-
Uploading malicious software or harmful code
-
Interfering with website security or performance
-
Collecting personal information without proper authorization
-
Using automated tools to disrupt or abuse our services
-
Copying protected content for unauthorized commercial purposes
-
Infringing intellectual property rights
-
Harassing, threatening, or harming other users
-
Abusing promotional offers or discount systems
-
Engaging in fraudulent payment disputes or chargeback activity
If we reasonably believe that prohibited conduct has occurred, we may take appropriate action, including restricting access or suspending relevant services, subject to applicable law.
19. Customer Reviews and Submitted Material
Where our website allows reviews, photographs, comments, suggestions, or other submissions, you are responsible for the content you provide.
Submitted material must not be unlawful, deceptive, defamatory, threatening, abusive, privacy-invasive, infringing, or otherwise prohibited by applicable law. Spam and unauthorized advertising are also not permitted.
You must have the necessary rights and permissions to submit any material, including photographs or other content featuring third parties.
Where you voluntarily submit content for publication, you grant Mariajeunet a non-exclusive permission to display, reproduce, and use that material in connection with our website and business, subject to applicable law, privacy requirements, and any additional terms presented when the content is submitted.
We may remove or restrict content that violates these Terms or applicable legal requirements.
20. Third-Party Services
Our website may use or link to services operated by independent providers, including payment processors, delivery carriers, analytics services, advertising platforms, and social networks.
These services may be governed by separate terms, privacy policies, and operational practices.
Mariajeunet does not control the operation of independent third-party services and cannot guarantee their availability, accuracy, or security. Responsibility for third-party services is limited to the extent permitted by applicable law.
You should review the relevant provider's terms and privacy information before using its services.
21. Privacy and Data Handling
We recognize the importance of handling customer information responsibly.
Our Privacy Policy explains how personal information may be collected, used, stored, and disclosed in connection with your visits, purchases, and interactions with our website.
Information may be processed for purposes such as order management, payment coordination, shipping, customer support, fraud prevention, website maintenance, and other lawful business activities.
Our handling of personal information is subject to the applicable privacy requirements and the terms described in our Privacy Policy.
22. Electronic Communications
When you place an order, create an account, or contact us electronically, we may communicate with you through the email address or other contact details you provide.
These communications may include order acknowledgments, payment notices, shipping updates, responses to customer inquiries, and information about changes to relevant policies.
Where marketing communications are offered, they will be managed in accordance with applicable consent and unsubscribe requirements.
Please keep your contact information current so that important order-related messages can reach you.
23. Security and Fraud Prevention
We may apply reasonable security procedures to protect customers, transactions, and our business operations.
Certain purchases may require additional verification if a transaction presents potential security concerns.
Where necessary, we may delay fulfillment, request confirmation of relevant information, or cancel a transaction in accordance with applicable law.
For your protection, never send your full payment card number, PIN, account password, or complete card security code through email or unofficial messaging channels.
24. Website and Service Disclaimer
We strive to provide useful product information and dependable website functionality. However, to the extent permitted by applicable law, the website and its services are provided subject to their availability and the limitations described in these Terms.
We do not guarantee uninterrupted access, completely error-free content, continuous product availability, or uninterrupted operation of external services.
Any warranties or guarantees that cannot legally be excluded or restricted remain unaffected by this section.
25. Limitation of Liability
To the maximum extent permitted by applicable law, Mariajeunet will not be liable for indirect, incidental, special, or consequential losses arising from circumstances beyond our reasonable control.
Such circumstances may include third-party service interruptions, carrier disruptions, website downtime, or unauthorized account access resulting from compromised customer credentials.
This section does not exclude or limit liability where doing so would be unlawful, nor does it restrict any mandatory consumer rights or remedies that apply to your purchase.
26. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, and reasonable expenses arising from your unlawful use of our website, material breach of these Terms, infringement of another party's rights, or fraudulent misuse of our services.
Any indemnification obligation applies only to the extent enforceable under the laws governing the relevant matter.
27. Circumstances Beyond Our Control
We are not responsible for delays or failures caused by events beyond our reasonable control, to the extent permitted by applicable law.
Examples may include natural disasters, extreme weather, government restrictions, public emergencies, transportation interruptions, labor disputes, customs delays, carrier disruptions, supply-chain problems, or widespread technical outages.
We will make reasonable efforts to resume affected operations when circumstances allow.
28. Suspension and Termination
We may restrict or terminate access to our website or certain services if there is a material violation of these Terms, suspected fraud, unlawful conduct, or activity that threatens the security or proper functioning of our services.
Any action taken will be subject to applicable law and will not eliminate rights or obligations that have already arisen.
29. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited as necessary to comply with applicable law.
The remaining provisions will continue in effect to the extent they remain valid and enforceable.
30. No Waiver
A failure or delay by Mariajeunet in enforcing a provision of these Terms does not mean that we permanently waive our right to enforce it later.
Any waiver will be effective only to the extent permitted by applicable law.
31. Entire Agreement
These Terms, together with the policies and notices referenced in them, establish the conditions governing your use of our website and services.
Additional conditions may apply to particular products, promotions, or transactions. If provisions conflict, the applicable terms will be interpreted in accordance with the relevant policy and applicable law.
32. Changes to These Terms
We may revise these Terms periodically to reflect changes in our merchandise, website functionality, business practices, security procedures, or legal obligations.
The latest version will be published on www.mariajeunet.com.
Where required by law, we will provide notice of significant changes. Any effective date or other notice associated with a revision will be provided where appropriate.
We encourage you to review this page periodically. Your continued use of our website after changes take effect will have the legal effect prescribed by applicable law.
33. Applicable Law and Consumer Rights
These Terms operate subject to the laws and regulations applicable to the relevant transaction.
Nothing in these Terms is intended to remove or restrict a consumer protection, warranty, or other legal right that cannot lawfully be waived or limited.
Where mandatory consumer protections apply, they will continue to govern the relevant purchase.
34. Contact Mariajeunet
If you have questions about these Terms, our products, or your use of the website, please contact our customer service team.
Official Website: www.mariajeunet.com
Customer Service Email: service@mariajeunet.com
For order-related inquiries, please provide your order number and the email address associated with your purchase, where available. Please avoid including passwords or complete payment credentials in your message.
Thank you for choosing Mariajeunet. We appreciate the opportunity to be part of your celebrations, thoughtful gestures, and gift-giving occasions, and we look forward to serving you.